Bot Creation Framework

The Bot creation framework enables users to create custom chatbots with various configurations.

AiDE Chat

AiDE Chat is a conversational AI agent. It is powered by LLMs.

Admin & Analytics Dashboard

Aide Admin is the interface which tracks the user interactions with the AiDE Chat by calculating the conversation metrics.

Evaluation Framework

AiDE Eval is a framework focusing on evaluating document-based answer retrieval solutions. The goal is to evaluate a solution’s performance in generating coherent and contextually relevant text.

Agent Assist

Agent Assist allows the Support Agents to leverage AiDE and solve customer queries efficiently, improving the response time and customer satisfaction.